Student Financial Services

Our staff is dedicated to supporting students and families throughout the financial aid process. Do not hesitate to call, email, or visit our office using the contact information below.

NOTE: Please visit Mason Hall if you would like to meet with a financial aid adviser. Walk-in appointments are welcome during our normal office hours, 8:30 AM-4:30 PM, Monday through Friday. Staff are available in the main lobby of Mason Hall for check-in. 

3400 N. Charles Street
146 Garland Hall
Baltimore, Maryland 21218

(410) 516-8028
FAX: (786) 513-2839
fin_aid@jhu.edu

Office Hours
8:30 AM–4:30 PM, Monday through Friday 

Our staff

Advising Team
Ellen Ostendorf, Senior Associate Director
Peter Wyatt, Senior Associate Director
Quinton Taylor, Associate Director
Elizabeth Baskerville, Senior Assistant Director
Kay Campbell, Senior Assistant Director
Albertha Mellerson, Senior Assistant Director
Melissa Figgs, Assistant Director
Owen Larson, Assistant Director
Allison Sullivan, Assistant Director

Outreach
Kevin Towns, Associate Director
Rebecca Schachter, Assistant Director
Alyssa Weber, Assistant Director
Jennifer Whitlow, Assistant Director

Client Services
Sharon Hebb-Clemons
Gail Ingram

Administrative Support
Joy Allyson Barker-Kaack

IT
Marina Somers, Software Engineer

Compliance
Jennifer Martin, Director of University Financial Aid Compliance
Isela Boehm, Assistant Director
Maria Nero, Assistant Director
Chris Richardson, Senior Financial Analyst

Directors
Tom McDermott, Assistant Vice Provost for Financial Aid and Executive Director, Student Financial Services
Elizabeth Rollins, Director of Financial Aid and Scholarships

Caseload assignments

All students are assigned a financial aid adviser based on their academic level and the first letter of their last name. Please see your academic level below.

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