Student Financial Services

Our staff is dedicated to supporting students and families throughout the financial aid process. Do not hesitate to call, email, or visit our office using the contact information below.

NOTE: Due to the University’s response to COVID-19, all in person visits in the Wyman Park building are suspended until further notice. If you would like to meet with a financial aid adviser, you may request a virtual appointment by clicking on the ‘Request an Appointment’ link next to your adviser’s name. Not sure who your adviser is? See the Caseload Assignments section of this page.

Mailing Address

3400 N. Charles Street
146 Garland Hall
Baltimore, Maryland 21218

Telephone / FAX / E-mail

(410) 516-8028
FAX: (786) 513-2839
fin_aid@jhu.edu

Office Hours
8:30 AM–4:30 PM EST, Monday through Friday (phones open until 7:00 PM EST)

Our staff

Advising Team
Ellen Ostendorf, Send an Email, Request an Appointment
Peter Wyatt, Send an Email, Request an Appointment
Quinton Taylor, Send an Email, Request an Appointment
Elizabeth Baskerville, Send an Email, Request an Appointment
Kay Campbell, Send an Email, Request an Appointment
Albertha Mellerson, Send an Email, Request an Appointment
Jean Coleman, Send an Email, Request an Appointment
Owen Larson, Send an Email, Request an Appointment
Pamela Mason, Send an Email, Request an Appointment
Rebecca Schachter, Send an Email, Request an Appointment
Satrice Rigsby, Send an Email, Request an Appointment
Allison Sullivan, Send an Email, Request an Appointment

Outreach
Kevin Towns, Send an Email, Request an Appointment
Alyssa Weber, Send an Email, Request an Appointment
Jennifer Palmer, Send an Email, Request an Appointment

Client Services
Sharon Hebb-Clemons
Gail Ingram

Administrative Support
Joy Allyson Barker-Kaack
Chastity Brown

IT
Marina Somers, Software Engineer

Compliance
Jennifer Martin, Director of University Financial Aid Compliance
Isela Boehm, Assistant Director
Maria Nero, Assistant Director
Chris Richardson, Senior Financial Analyst

Directors
Tom McDermott, Assistant Vice Provost for Financial Aid and Executive Director, Student Financial Services
Elizabeth Rollins, Director of Financial Aid and Scholarships

Caseload assignments

All students are assigned a financial aid adviser based on their academic level and the first letters of their last name. Please see your academic level below.

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